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Software-Only Remote Vehicle Diagnostics Platform

Technician using eLinehub remote diagnostics software on a vehicle

Use your existing VCI for secure, real-time remote sessions — no extra hardware required.
Start a 30-day free trial to experience all features.

Platform Overview

eLinehub is a 100% cloud-based platform for remote vehicle diagnostics and ECU programming. It securely connects repair shops with expert technicians via real-time VCI access — enabling on-site diagnostics without travel.

Mechanic using eLinehub platform to perform remote vehicle programming via a VCI

Technician Software

  • Runs on expert Technician’s diagnostic laptop

  • Find and accept remote diagnostic jobs from repair shops, then connect to shared VCIs over the internet with a stable connection — just like working on-site.

Mechanic Software

  • Runs on the repair shop’s computer

  • Just request remote diagnostics from expert technicians, share your VCI securely — all without installing extra diagnostic software or drivers.

Key Benefits

eLinehub helps repair networks and electronics experts scale their services, monetize their expertise, and cut operational overhead—all through secure, technician-grade remote connections.

How Remote Diagnostics Works

Getting started with eLinehub is simple. The repair shop installs the Mechanic Software and the remote expert installs the Technician Software. The shop uses its existing VCI, plugged into the vehicle and the computer. Here’s how the remote diagnostic workflow works:

Step 1 - Submit a Diagnostic Job.webp

Step 1: Shop Submit a Diagnostic Job

The mechanic in the repair shop creates a diagnostic request through the Mechanic Software.

Step 2 - Technician Accepts the Job.webp

Step 2: Technician Accepts the Job

The remote technician reviews the request and accepts it in the Technician Software.

Step 3 - Technician Connects to the VCI.webp

Step 3: Technician Connects to the VCI

The technician securely connects to the shop’s VCI device via eLinehub and gains real-time access.

Step 4 - Complete Diagnostics and Programming.webp

Step 4: Complete Diagnostics and Programming

Using OEM software, the technician performs diagnostics and programming remotely, while the vehicle and tools remain on-site.

The process is software-only, fast, and secure. No new hardware is needed—just the shop’s existing VCI. All sessions are encrypted, setup takes only minutes, and support feels almost like having the expert right there in the shop—without travel or equipment shipping.

Key Features

Powered by P2P and smart relay fallback for smooth, low-latency connections.

Stable Connection

Smart routing keeps sessions continuous and data intact—for reliable results.

Manage internal and external experts with full access control and task assignment.

Team Collaboration

Invite internal and external experts, assign tasks securely with full access control.

Create your own Mechanic app with custom name and logo for client-facing use.

Custom Branding

Create a fully branded Mechanic app with your logo for client-facing use.

VCI Compatibility

eLinehub supports your existing OEM and aftermarket USB/Ethernet VCIs. Whether you’re using GM MDI, CarDAQ-Plus 3, BMW ENET cable, or Autel MaxiFlash, our platform ensures seamless integration and reliable remote diagnostics.

Comprehensive_VCI_Device_Support.webp

Explore Solutions

eLinehub adapts to any service model—whether you're a multi-location repair chain or an independent diagnostics expert. Manage shops, support fleets, and deliver remote diagnostics with confidence.

Streamline diagnostics across your network by connecting shops with internal or external specialists. Manage remote tasks, standardize processes, and reduce the need for on-site expertise.

Repair Chains

Streamline diagnostics across your network by connecting shops with internal or external experts. Manage tasks remotely and standardize processes to reduce on-site visits.

Build your branded remote service business. Share your app with partner shops, accept direct jobs, and grow your reach through the Order Market — all without leaving your workshop.

Electronics Specialists

Build your remote service brand. Share your branded app with partner shops, accept jobs directly, and grow your reach through the Order Market — all without leaving your workshop.

Respond faster to vehicle issues and reduce unnecessary shop visits. Let technicians assess problems remotely, resolve common issues instantly, and keep your fleet moving.

Fleet Operators

Respond faster to vehicle issues and cut unnecessary trips. Let technicians assess problems remotely, fix common issues instantly, and keep your fleet moving.

Turn on-site jobs into remote opportunities. Use eLinehub to serve more clients per day, expand your service area, and build lasting customer relationships with your own branded platform.

Mobile Technicians

Turn on-site jobs into remote opportunities. Expand your service area and serve more clients per day with your branded platform.

Transparent Pricing & Risk-Free Trial

Flexible Subscription Plans

eLinehub offers flexible subscription plans to fit any workflow. You can choose pay-as-you-go credits (ideal for occasional remote work) or Team Pro subscriptions (for frequent usage). There are no hardware costs, no installation fees, and no long-term commitments. This pay-per-session or team-based pricing means you only pay for what you need.

Free 30-Day Trial

All new customers get full access to eLinehub’s features for 30 days at no cost. No credit card is required to start the trial. During the trial, your team can use both Mechanic and Technician apps, share any supported VCI, and experience eLinehub’s capabilities without restriction. The trial ensures you can evaluate eLinehub under real conditions before deciding.

Just install our lightweight software on both ends, connect your existing VCI, and start solving vehicle issues remotely — securely, in real-time, and without traveling.
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